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Vendor Manager

Titel: Vendor Manager
Werkgever: Hays
Plaats: Provincie Utrecht,Provincie Zuid-Holland,Provincie Noord-Holland
Provincie:

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Locatie:
Provincie Utrecht,Provincie Zuid-Holland,Provincie Noord-Holland /

Omschrijving:

Your new employer
Your new employer is a global fashion/retail company

Your new role  
The Vendor Manager's main task is overseeing the contact center vendor partner relationships in Europe. In this role, you will be responsible for ensuring that the contact center vendor partners are effectively managed and that contracts are fully leveraged. You'll have to manage multiple responsibilities within a fast-paced environment. You will assist in the evaluation and monitoring of contractual agreements for the organisation's contact center vendors as well as act leaders to ensure quality. You will regularly conduct performance reviews on each vendor. 

What you'll need to succeed
For this role you need at least 5 years experience in the contact center industry and 3 years of experience in contact center vendor management with a Bachelor's degree. You have experience in completing vendor evaluations and knowledge of contact center pricing methods and have knowledge Ability to build and maintain effective working relationships with all levels of management and staff required. You also have excellent organizational skills and ability to work independently, have demonstrated ability to define and manage processes and ability to lead and affect process and organizational change and improvements. You have strong written communication skills, including the ability to facilitate meetings and effectively lead discussions and strong analytical skills. You are willing to travel through Europe once a month.

What you get in return 
A good package of working conditions and a very challenging role in a global environment to work in with a lot of growth opportunities. 

What do you have to do?
If you are interested in this position click on the button "solliciteren", e-mail your cv or call Rosanne Hakfoort, Consultant Procurement

Interesse?
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